Billy Joel announces One Night Only show in New Zealand – here’s how to get tickets

The Piano Man is heading across the ditch...

Music legend Billy Joel has announced a history-making one-off show in New Zealand this December.

Known as one of the greatest singer-songwriter/composers of modern times, he will bring his incredible catalogue of music to Auckland’s Eden Park for his first New Zealand stadium show in 25 years.

In New Zealand, Billy Joel has amassed an impressive 57 million streams, four number one albums and ten Top 10 albums. 1983’s An Innocent Man spent a phenomenal 83 consecutive weeks on the New Zealand album chart and 1977’s The Stranger, 77 weeks.

Billy Joel One Night Only in New Zealand

Tickets on sale to the general public from Thursday 21 July @ 12pm NZST

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An artist who requires little introduction, Billy Joel’s songbook is jam-packed with music that transcends generations. Inducted into the Rock & Roll Hall Of Fame in 1999, his timeless musical catalogue includes much-loved hits like ‘Piano Man’, ‘You May Be Right’, ‘Always a Woman’, ‘We Didn’t Start the Fire’, ‘Uptown Girl’, ‘Big Shot’, ‘It’s Still Rock and Roll to Me’, ‘Only the Good Die Young’, and ‘New York State of Mind’.

Having sold over 160 million records and scoring six GRAMMY® wins from 23 nominations, Joel ranks as one of the most popular and respected entertainers in history – the sixth best-selling recording artist of all time, and the third best-selling solo artist.

Billy Joel – Piano Man (Official HD Video)

When do tickets for Billy Joel ‘One Night Only’ in New Zealand go on sale?

My Ticketmaster Presale

Wednesday 20 July @ 11am NZST until Thursday 21 July @ 11am NZST

Live Nation Members Presale

Wednesday 20 July @ 11am NZST until Thursday 21 July @ 11am NZST

General Public Onsale

Thursday 21 July @ 12pm NZST

How do I purchase tickets in one of the Billy Joel ‘One Night Only’ presales?

Our number one tip when purchasing tickets during any presale is to take your time and make sure you double check your ticket selection on every screen.

Once you get through the Smart Queue and to the purchase page you will be required to enter your unique code and then reselect your preferred ticket choice. Please ensure you double check which tickets you have selected before proceeding. Your order details will appear four times prior to confirming your purchase.

If you have already followed our guide and logged into your Ticketmaster account to make sure all your account details are up to date, you won’t need to rush through the purchase process to secure your the tickets.

My Ticketmaster Presale

To access the My Ticketmaster presale, please ensure you have a Ticketmaster account and that all the important information (email, phone number, payment, password) are up to date.

On presale day, all you’ll need to do is make sure you are logged into your Ticketmaster account to access the presale links.

Live Nation Members Presale

To access the Live Nation presale, please ensure you are a Live Nation Member. When you are logged in, the top right-hand corner will say ‘My Live Nation’. 

On presale day, you will need to log into your Live Nation account to access the presale links. When you are logged in, the top right-hand corner will say ‘My Live Nation’. 

Once logged in, head to the home page, click the banner for Billy Joel’s tour, and follow the links on their website to get back to the Ticketmaster site.

Are VIP Packages available for Billy Joel ‘One Night Only’ in New Zealand?

VIP Hospitality Experience

  • One (1) A Reserve seat in a prime location on the floor
  • Access to the official pre-show party including:
    • Pre-show complimentary canapés for 90mins
    • Welcome cocktail upon arrival
    • Pre-show complimentary beer, wine, soft drink for 90mins
    • Access to a dedicated merchandise stand
    • Photobooth opportunities
    • Live DJ playing your favourite Billy Joel + more!
  • Specially designed VIP gift item
  • Commemorative VIP laminate
  • Priority Entry into the venue
  • Designated VIP check-in and onsite staff

Gold Hot Seat

  • One (1) A Reserve seat in a prime location in the stand 
  • Specially designed VIP gift item
  • Commemorative VIP laminate
  • Priority Entry into the venue
  • Designated VIP check-in and onsite staff

Silver Hot Seat

  • One (1) B Reserve seat in a prime location in the stand
  • Specially designed VIP gift item
  • Commemorative VIP laminate
  • Priority Entry into the venue
  • Designated VIP check-in and onsite staff
Billy Joel – We Didn't Start the Fire (Official HD Video)

Billy Joel ‘One Night Only’ New Zealand Ticket Tips!

When is Billy Joel performing in New Zealand?

Billy Joel will perform a one-off show in New Zealand this December, taking over Auckland’s Eden Park on Saturday 3 December. Tickets on sale via

When do tickets to Billy Joel’s New Zealand show go on sale?

Tickets to see Billy Joel in New Zealand this December will go on sale to the general public from Thursday 21 July @ 12pm NZST via

My Ticketmaster Members will have access to an exclusive presale from Wednesday 20 July.

Log into your Ticketmaster account and update your password if needed!

Get in early and ensure all your MyTicketmaster account details are up to date – from your password to your card details and your phone number.

Ticketmaster will regularly ask you to update your password to ensure the security of your account – you don’t want to get stuck having to change your password while the ticket timer is counting down during onsale as you can risk losing the incredible tickets you have secured.

Instead, now that you know you want to purchase tickets, log into your account and update your password today to ensure you are ready to nab those tickets.

Get to know Ticketmaster’s Smart Queue

If you aren’t familiar with Smart Queue, it is Ticketmaster’s way of creating a clear and fair process for thousands of fans to buy tickets in a short space of time. Fans enter the virtual Waiting Room prior to onsale time before joining the Smart Queue – which acts as a ‘virtual line’, helping us protect you and your tickets in a more effective way.

The time you join the Waiting Room does not determine your place in the Smart Queue, so we recommend joining at least 10 minutes prior to the event going on sale.

When the sale begins, the Smart Queue will open and everyone in the Waiting Room is given a place in line. Those who did not join the Waiting Room will be placed at the end of the line.

  • Sign in to your Ticketmaster account at least 10 minutes before joining the Waiting Room. This will speed up your purchase later.
  • Confirm you have a valid form of payment in your account with current email and billing information. This will make checkout a breeze.
  • Resist the urge to refresh. Your page will automatically refresh when you enter the Smart Queue.
  • Keep an eye on the time! When it’s your turn, your spot will be held for 10 minutes to begin shopping.
  • Just like before, tickets are always based on availability, demand, and are not guaranteed.

What are In Demand Tickets?

In Demand Tickets are tickets to Billy Joel in some of the most sought after areas in the venue. Please Note – Ticket prices may fluctuate based on demand.

 In Demand tickets are made available by artists and event organisers through Ticketmaster. They give fans fair and safe access to the most sought-after areas in the venue at market-driven prices (adjusting prices according to supply and demand). In Demand tickets are ticket-only purchases, and prices are subject to change at any time.

Want a memento? Grab a collector ticket!

Want a memento to remember your night? When selecting your tickets make sure you choose the Collector Ticket option to receive your Billy Joel specific souvenir.

A collector ticket is a souvenir ticket which not only gets you into the event, it also serves as a treasured keepsake to be kept well after the concert is over.

Collector tickets are only made available for selected events and can be purchased through the normal purchase processes – be sure to select a “Collector Ticket” when choosing your ticket type.

Collector tickets can only be delivered to fans via mail, and cannot be sent as Print-at-Home or E-Tickets, or collected from outlets or the venue. Collector Tickets are not available to those without a valid New Zealand address. You must provide a New Zealand postal address to receive Collector Tickets.

Collector tickets will be dispatched approximately one month prior to the event.

How many Billy Joel New Zealand concert tickets can I buy?

There is a ticket limit of 8 (eight) tickets per customer applies for both Standard and VIP Tickets.

Get to know Mobile Tickets!

All tickets*** purchased to Billy Joel’s New Zealand show via Ticketmaster are digital, meaning you can easily access your tickets on your phone via the Ticketmaster app or the web browser on your mobile phone, add them straight to your phone’s ticket wallet, and share them with your friends and family.

No PDFs, no printing, and no paper mean that you’ve always got your ticket with you.

Download the Ticketmaster App, and find more information about Mobile Tickets, here.

Top tip: To make entry on event day as quick as possible, we recommend adding your tickets to your phone’s wallet before arriving at the venue!

***All tickets can only be accessed via mobile web browser or the Ticketmaster app, except Collector Tickets, which will be sent via mail prior to the event.

How do I purchase Accessible Seating tickets?

Fans who require accessible tickets to Billy Joel’s New Zealand tour can purchase these through the General Public page. Please select the number of wheelchair, accessible, and/or companion card tickets you would like to purchase to view the ‘Best Available’ seating currently available.

Accessible seats (including Companion Cards) can be purchased during the presales via Customer Service if you can quote a relevant password.

If you need to talk to a Customer Service Representative, please call 09 970 9711. Please note, this phone number is reserved for patrons with accessibility requirements and companion cardholders and can not process any other ticketing requests.

Why can’t I access my Billy Joel tickets right away?

All tickets** purchased for Billy Joel’s New Zealand show are digital and will not be accessible on a digital mobile/smartphone via Ticketmaster’s mobile app or web browser before Monday 3 October 2022. Therefore, no physical tickets will be posted or emailed in advance.

Once the tickets have been purchased, you will receive a confirmation email as proof of purchase. This is NOT your ticket or ticket(s). You will receive instructions on how to access their ticket(s) much nearer to the shows if relevant.

**All tickets are digital except Collector Tickets

Billy Joel – Only The Good Die Young (from Old Grey Whistle Test)

Hints and tips for improving your chances of getting tickets to Billy Joel’s New Zealand show!

Make sure you have a My Ticketmaster account

Get the basics covered before tickets go on sale by logging in and checking your Ticketmaster account ahead of time. If you don’t have a Ticketmaster Account then make sure you sign up in advance –

Sign into your My Ticketmaster account ahead of time

Remember to triple check your passwords, account information, and billing information are all filled in correctly in advance, that way you’re not facing any last-minute account updates when trying to process your order.

Keep your options open with ‘Best Available’

Save time by searching “Best Available,” which scans all sections fast – it’s quicker than searching sections one at a time.

Keep an eye on the clock

There will be a time limit applied to all transactions as they’re progressed through the ticket purchasing stages. Remember to keep an eye on the timer on your screen and move through the processing pages as quickly as possible (this is even easier when you’ve completed the account set-up stage we mentioned above).

Don’t refresh your screen

Stick to one window while you’re in the Waiting Room and when you’re being pushed through the Smart Queue and always resist the urge to refresh.

Hitting the refresh button means you’ll lose your place in the queue and, as frustrating as it can get, patience is the only way to win this game. Ticketmaster is equipped with sophisticated systems that are designed to manage and process ticket purchases as quickly as possible. The queuing system that appears on your screen will place you at the front of the line as soon as possible.

Remember: there are a lot of fans

We’re expecting this to be a very popular event. When a popular event goes on sale there are hundreds, and sometimes thousands, of customers all attempting to purchase tickets at the same time. Tickets are sold as long as seats are available, and when an act is this popular, sometimes they go very quickly.

Be sure to follow the above tips to ensure you have the best chance of snapping up some tickets.

Billy Joel will perform a one-off show at Auckland’s Eden Park on Saturday 3 December. Tickets are on sae via

Billy Joel – Vienna (Audio) (Official Audio)