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Civic Park Carols launch ticketing ballot for 2021 event

Here's everything you need to know about the Civic Park Carols 2021 ticketing ballot!

In very exciting news, Civic Park Carols has announced it will be returning as a live in-person event this December.

Taking place at Adelaide’s Civic Park on Sunday 12 December, the event team are working hard to finalise details, so keep your eyes peeled for more information about performers and the program, coming soon.

This year, getting Civic Park Carols tickets will be a little bit different.

Due to a restriction on crowd numbers, and in line with directions from SA Health, you will need to register for the Civic Park Carols ticket ballot, and you could be randomly selected to come along and join the crowd.

And the best part is, tickets are free.

This means there won’t be tickets available at the gate for this year’s Civic Park Carols – and everyone attending must already have an entry ticket.

Civic Park Carols ticketing ballot information:

Key Dates:

  • Ticket Ballot opens: Monday 18 October @ 10am
  • Ticket Ballot closes: Thursday 21 October @ 9pm
  • Ticket Bookings open for successful registrants: Tuesday 26 October to Tuesday 2 November
  • Digital Tickets sent via Ticketmaster: from Monday 29 November

When does the Civic Park Carols ticketing ballot open?

Everyone will have the opportunity to register for tickets through the online ticket ballot from 10am on Monday 18 October. You will have until 9pm on Thursday 21 October to register your interest.

How do I apply for tickets?

To apply for tickets you must enter the ticket ballot.

The ticket ballot will be run from Monday 18 October until Thursday 21 October. There is a limit of one registration per person.

You will receive a confirmation email once your registration has been entered into the ballot. Please note this email is NOT a ticket. Entering the ticket ballot does not guarantee you a ticket to the event.

How many tickets can I apply for?

Each person who registers for the ballot will have the option to select up to 5 (five) tickets. If successful, you will only have access to the number of tickets you have registered for, so please only select the amount you need.

Every patron attending Civic Park Carols, including children and babies, will require a ticket, as all patrons are counted in the total capacity for the approved COVID management plan.

There is a limit of one registration per person.

If I register, am I guaranteed tickets to Civic Park Carols?

You will receive a confirmation email once your registration has been entered into the ticket ballot.

Please note this email is NOT a ticket. Entering the ticket ballot does not guarantee you a ticket to the event.

How will I know if I am successful?

Successful applicants will be advised via text message, and once you book your tickets via Ticketmaster they will be sent out digitally a few weeks before the event.

If you are unsuccessful – should SA Health approve an increase in capacity prior to the event, the additional tickets will be randomly awarded to those that requested a ticket through the initial ticket ballot.

How do I access my Civic Park Carols tickets?

If you are successful, you will need to book your tickets via your Ticketmaster account.

Electronic tickets will be sent to those who have been successful in the ticket ballot and completed the ticket booking process from Monday 29 November.

Tickets must be presented at the entry gate upon arrival at the event. As this event is operating under a COVID Management Plan, it is strictly no ticket no entry.

What is the process for the ticket ballot?

You can request up to 5 (five) tickets as part of the ballot.
Winners will be randomly selected, and contacted by SMS after the ballot closes on Thursday 21 October 2021. 

Successful applicants will need to log into their Ticketmaster account and reserve tickets from Tuesday 26 October to Tuesday 2 November – after Tuesday 2 November, any tickets not claimed will be returned to round two of the ballot

Unsuccessful applications will not be contacted but will have their entries added to the second round of ticket allocations should any tickets become available.

There is a limit of one registration per person, and multiple entries may result in disqualification.

Do I need a Ticketmaster account?

If you are successful in the Civic Park Carols ticket ballot, you will need a Ticketmaster account to access your tickets.

You can register for an account prior to the ballot commencing by accessing Ticketmaster.com.au and signing up.

If you already have a Ticketmaster account please ensure all your contact details are up to date. 

The Civic Park Carols will take place on Sunday 12 December. To register for tickets in this years Ticket Ballot, click here.