Harry Potter and the Cursed Child has landed in Melbourne. Here's everything you need to know about accessing and collecting your tickets.
Harry Potter and the Cursed Child is here. To ensure your preparation is a smooth as possible, we’ve put together a handy guide to help you access your tickets.
Box Office/Venue Collection
If you are collecting your tickets from the Box Office, the cardholder must be present with the payment card used for the booking as well as a government-issued photo ID. Your tickets will only be available on the day of your selected performance.
If you have selected mobile tickets, your digital tickets will be available via your Ticketmaster account 72 hours prior to the date of your performance. You can sign into your Ticketmaster account here – your tickets will not be available via the Ticketmaster app, you will need to use a web browser. If you are unsure how to access your mobile tickets, the below video will guide you step-by-step through the process.
If you have purchased tickets as a gift for someone else, please follow the steps in the below video to forward your tickets to the person attending the show. You will be able to forward the tickets on to the recipient from 72 hours prior to the performance time. Please note: the recipient also needs a My Ticketmaster account to access the tickets, and the recipient’s email address must be different to the sender’s email address. Once your friend accepts the Forward (via email), the tickets in your account are no longer valid.
Harry Potter and The Cursed Child will have its exclusive Australian season at Melbourne’s Princess Theatre. Tickets are available via harrypotter.ticketmaster.com.au.