Music

Everything you need to know about the Pearl Jam Dark Matter World Tour 2024 Sale


Pearl Jam will hit the road again in 2024. There will be two ways to shop for tickets:

  • Ten Club Members-Only* Presale powered by Ticketmaster Request — tap here to get started.
  • Registration Sale — click here to sign up.

Pearl Jam Dark Matter World Tour Dates

Registration Sale begins on Friday 23 February

Register now

*Eligibility: Only paid Ten Club members active as of Monday, February 12 are eligible to participate in this presale.

To participate in the Ten Club Members-Only Presale, you must place your ticket request by Friday, February 16 at 3 pm GMT.

To participate in the Registration Sale, you must register by Sunday, February 18 at 11:59 pm local time.

Interested in purchasing tickets for international tour dates?

Ten Club members should log in to their Pearl Jam account for
international ticket request details.

To register for international tour dates, visit Pearl Jam’s Official Website or click HERE.

Got questions? Check our FAQs.

Recommended Ticket Tips

• Ticketholders need a My Ticketmaster account to access Pearl Jam tickets. Sign up or sign in here.

• All Pearl Jam tickets are digital, and can only be accessed via the Ticketmaster App or Ticketmaster.com.au on a mobile browser – there will be no printed tickets.

• Only purchase through Ticketmaster to guarantee you have a valid ticket for entry on event day.

• Take an extra five minutes to carefully read through this page in detail to best prepare for the ticket on sale.

We know you are counting down the days to get your tickets with us, but before purchasing your tickets you might have some questions – that’s why we’ve put this handy guide together with everything you need to know.

Key Dates to Know

Wednesday, February 14
• Ten Club Members-Only Presale opens for ticket requests
• Registration Sale sign-up opens for all fans

Friday, February 16 – AUSTRALIA 2am AEDT / NEW ZEALAND 4am NZDT
• Ten Club Members-Only Presale request window closes.

Friday, February 16 – Sunday, February 18
• Ten Club Members-Only Presale ticket confirmations will be sent out on a show-by-show basis. Note: Tickets will not show in your Ticketmaster account until all seating assignments are finalized. We will email you instructions on how to view your tickets in your
Ticketmaster account in March (date TBC).

Sunday, February 18 at 11:59 pm local venue time
• Registration Sale sign-up period closes

Thursday, February 22
• Registered fans will receive confirmation if they’ve received access to the Registration Sale or if they have been placed on the waitlist.

Friday, February 23
Registration Sale begins. Note: Only fans who received a unique access code will be able to join the queue for this sale. Check your city for Registration Sale times.

• Auckland: 12pm Local / 10am AEDT
• Melbourne: 11am Local / 11am AEDT
• Gold Coast: 11am Local / 12pm AEDT
• Sydney: 1pm Local / 1pm AEDT

I have access requirements; how do I register for tickets via Ticketmaster Request?

Accessible seating locations will vary by venue and are typically very limited. When selecting Accessible Seating through Ticketmaster Request, select how many paid accessible seats you would like (up to two per show).

We will then contact you to confirm if you require an additional seat (per paid ticket) for companion/s and what type of accessible seat you need. As noted, accessible seating is limited, so not all requests may be fulfilled.

Please note no additional seats can be selected. If you would like to attend with additional ticket holders you can register for an opportunity to shop for the sale on 23 February. Tap here to register for the sale.

What are the age restrictions for attending these shows?

Pearl Jam concerts are licensed all ages events. All patrons regardless of age must hold a valid ticket.

Marvel Stadium, GIANTS Stadium and Heritage Stadium are licensed venues, children 12 years and under will not be admitted without a parent or guardian (16 years or older) and must remain with them at all times.

Auckland Stadiums for all-ages events, children under the age of 14 must always
be accompanied by a parent or legal guardian.

Pearl Jam Ten Club Members-Only Presale powered by Ticketmaster Request

What is Ticketmaster Request?

Pearl Jam is using Ticketmaster Request to power this fan club presale. Ticketmaster Request is a simple way to request tickets to popular shows, so you don’t have to compete in a first-come, first-served sale. You can take your time to review the available options and request the right tickets for you. All you need to do is tell us which show(s) you’re interested in, the type of ticket you want and your payment details. If tickets that match your request are available, your card will be charged, and we’ll email you instructions on how to claim them. Note: each show you are confirmed for will be charged separately by Ticketmaster; the charge will appear as Ticketmaster*Pearl Jam.

If you’ve bought tickets via the Ten Club for previous tours in Europe, UK, Australia, New Zealand then we have some updates:

  • You can now purchase a single Ten Club ticket.  Pairs not required.
  • Tickets will be mobile only.
  • You may purchase commemorative paper tickets to be delivered after the show date
  • Tickets you can no longer use, can be resold for face value using fan to fan exchange

How does the Ten Club ticket request work?

Complete your request in three easy steps. First, tell us what shows and tickets you’re interested in. Then, provide a credit card to complete your ticket request. If your request is fulfilled, your card will be charged, and we’ll email you a confirmation with instructions on how to claim your tickets during the week of February 19.

Note: tickets will not show in your Ticketmaster account until all seating assignments are finalised. We will email you instructions on how to view your tickets in your Ticketmaster account in March (date TBC).

How do I unlock access to the Ten Club ticket request?

Eligible Ten Club members will receive an email from Ten Club with the info. You can also find the presale info on the Ten Club Member News page. The Ten Club ticket request is for eligible Ten Club members only with active membership accounts as of Monday, February 12, 2024.

Is there a cutoff date to become a Ten Club member for the ticket request presale?

Yes. All fans must be a Ten Club paid member, current as of Monday, February 12, 2024. However, all fans can register for the chance to access the sale on February 23 — tap here to get started.

Can I request tickets for more than one city?

Yes. By submitting a ticket request for any show, you are committing to purchase the ticket(s) should your request be fulfilled. For example, if you enter for four shows, it is possible your request can be fulfilled for all four shows in which case your credit card will immediately be charged for tickets to all four shows. However, you can only purchase up to two Ten Club tickets for each individual show.

Why can I no longer prioritise my shows?

Based on fan feedback, the prioritisation tool caused confusion. Only request tickets for shows you can attend.

My wife and I are both Ten Club Members. We both want to request a pair of tickets each. Can we both submit our requests using the same Ticketmaster account?

No, each member must request tickets using their own Ticketmaster account.

How will tickets be determined for Ten Club members?

To level the playing field, ticket requests are fulfilled in a randomised selection process. If selected for seated tickets, tickets will be assigned based on Ten Club seniority.

I need to adjust my Ten Club ticket request, what should I do?

To adjust any part of your request, a new request must be submitted. To do so, tap here to go back to the site, sign in and submit a new request. We’ll only keep the details of your last submission. The deadline to submit a new or updated request is Friday, February 16 2AM.

For further assistance visit here

Can I cancel my Ten Club ticket request?

Yes, requests can be cancelled via the ‘My Requests’ page, located in the menu in the top right corner of the request page. If you place a new request, your previous request will be cancelled automatically. Requests may be cancelled until Friday, February 16 2AM Australia.

What is the maximum number of tickets I can request per show?

Ten Club members may request up to two (2) tickets per show for this tour. When shopping for tickets during the Registration Sale, you may purchase up to six (6) tickets per stadium show.

Do I need to request in pairs?

You may request a single ticket for your show(s). Requesting single tickets does NOT change your odds of being confirmed.

How many shows can I request?

By submitting a ticket request for any show, you are committing to purchase the ticket(s) should your request be confirmed. For example, if you submit a request for three different shows, it is possible your request can be confirmed for all three shows, in which case your credit card will be immediately charged for tickets to all three shows.

Only request the number of shows or tickets you are prepared to pay for.

Ticket confirmations will be sent out on a show-by-show basis beginning Saturday 17 February.

When will you charge my card?

Charges will begin on Friday, 16 February and end on Sunday, 18 February — you will only be charged if your request is fulfilled. To avoid declined transactions, please make sure your card has available funds to cover your maximum total.

As a reminder: Ten Club has secured the majority of tickets for this presale where possible. Your request may be fulfilled for ALL the shows you selected, at which point you will be charged for the maximum total provided in your summary. Each show you are confirmed for will be charged separately by Ticketmaster; the charge will appear as Ticketmaster*Pearl Jam.

Please note a temporary $1 authorisation may be held on your card when you submit your request to ensure the card is active. This charge is immediately reversed; it may take a few days to disappear from your bank.

I submitted duplicate requests by accident. What should I do?

We’ll only keep the details of your last submission. If you’d like to adjust any part of your ticket request, a new request must be submitted. To do so, tap here to go back to the site, sign in, and submit a new request. The deadline to submit new or updated requests is Friday, February 16 2AM Australia.

Can I confirm my seats before my credit card is charged? What if I don’t like the tickets I get?

Once your request has been fulfilled, we will immediately process your credit card and assign seats. Reserved Seating is based on Ten Club seniority in the fan club. Please do not request tickets for any cities, shows, or seat preferences that you do not actually wish to purchase.

I’m having trouble getting past the Ticketmaster sign in on the Ten Club ticket request site

If you are successfully entering your email address and password but not allowed to continue, please make sure that your browser settings allow 3rd party cookies. Please be sure to use the link sent to you via email or on the Ten Club Member News page.

If my request is confirmed, how will I get my tickets?

Ticket confirmations will be sent out on a show-by-show basis over the course of three days, beginning Friday, 16 February and ending Sunday, 18 February. Please follow the Ten Club presale timeline for updates. If your request is fulfilled, we will notify you by email and immediately charge the credit card you provided. Additionally, we will email you instructions on how to view your tickets in your Ticketmaster account in March (date TBC). Note: tickets will not show in your Ticketmaster account until all seating assignments are finalised.

My credit card got charged but I haven’t received an email confirming my order yet, what should I do?

Please search your email for Ticketmaster Request or [email protected]. Also, your credit card company may be slightly ahead. We will notify you by email of your ticket request status and next steps. If you don’t receive your confirmation details within 24 hours, please email Ten Club’s Ticketmaster Support at [email protected]. Please be sure to include your receipt number and the name listed on the request summary.

Is the Ten Club ticket request for Ten Club members only?

Yes. For Pearl Jam’s Dark Matter World Tour 2024 shows, only eligible Ten Club members may request presale tickets. For more info tap here. If you are not an eligible Ten Club member, you can register for the sale on February 23 — tap here to get started.

If I used the Ten Club ticket request can I also request additional tickets through the sale on February 23?

Yes. Everyone is encouraged to register for the sale on February 23 for an additional opportunity to get tickets. This sale will take place after all confirmed Ten Club requests have been processed. Registration does not guarantee access to the sale. Registration is now open and will close on Sunday, February 18 at 11:59 pm local venue time.

What happens if my Ten Club ticket request is not confirmed?

If you’d like to have another opportunity to shop for tickets, register for the sale on February 23. Some fans who register will be randomly selected to get access to the sale and receive a unique access code. Tap here to register for the sale.

Are international fans able to request tickets to shows in North America?

Yes, eligible international fans who create a Ticketmaster.com account can submit a Ten Club ticket request. However, we may limit the availability of the Site or any service or product described on the Site to any person or geographic area at any time. Please visit our Terms and Conditions for more information about access outside of the U.S.

Can I request tickets for the shows outside of Australia?

Yes. Each country will require its own ticket request submission. If you are confirmed for a show and we attempt to process your order, your local bank may elect to decline the transaction.
In order to avoid a payment decline, we recommend you contact your bank NOW and notify them of the following:

  • A charge from a US-based company may be attempted between Feb 19 and Feb 21
  • Merchant descriptor will be “Ticketstoday*Pearl Jam”
  • Charge could be in USD (depending on the shows you are confirmed for)

For additional details on requesting tickets for international tour dates, current Ten Club members should log in to their Pearl Jam account

 

Registration Sale on February 23

How do I register?

  1. To register, please visit: HERE
  2. It’s simple: just enter your contact details and choose your preferred show(s).

PLEASE NOTE: You must register with the email address connected to your Ticketmaster account. If you do not have a Ticketmaster account you should create one before registration closes and use the same email you have used in this registration.

Why do I need to register?

Pearl Jam is asking fans to register in advance to help block bots and scalpers, and get more tickets to real people who want to attend the show. While it doesn’t guarantee that all fans who register will get tickets, it can significantly reduce the number of professional resellers who buy tickets to sell for profit.

Can I register for the shows in other countries?

Yes. For additional details on registering for international tour dates, visit Pearl Jam’s Official Website or click here.

How many tickets can I buy with my code?

You can purchase up to six (6) tickets per show.

Can I register more than once to increase my invitation status?

No. You can only register for the sale once in each country.

If I edit my registration more than once, will I be disqualified?

We only keep the last registration that you submitted.

I received a registration confirmation email, does that mean I will get tickets?

No, the registration confirmation email is simply to inform you that we have received your information.
A second email will be sent on the evening of Thursday, February 22 letting you know if you will receive a unique access code to join the sale or if you’ve been placed on the waitlist.

When will I receive an email letting me know if I’ll receive a unique access code or be placed on the waitlist?

On the evening of Thursday, February 22, you’ll receive an email letting you know if you selected to join the sale or if you’ve been placed on the waitlist. If you are selected, you will also receive a unique access code in your email.

Does registering mean I get a sale access code?

No. Registration does not guarantee access to the sale.

If I receive access to the sale, am I guaranteed tickets?

No. Access means you have an opportunity to join the sale where tickets are available on a first-come, first-served basis.

What is the maximum number of tickets I can request per show?

The ticket limit for the sale is six (6) tickets per stadium show.

What is PJ Premium?

PJ Premium seats are in a variety of preferred locations and account for approximately 10% of ticket inventory per show. They are priced at market rate to offset increased touring costs while also keeping prices low for the rest of the ticket inventory. PJ Premium tickets will be available along with regularly priced tickets during the sale.

Can I transfer my code to someone else?

No, codes are unique to the account they’re issued to and won’t work if shared.

How can I get the seating map in advance?

Seating options vary depending on the event or venue and in some cases may not be available until tickets go on sale. Visit the event page on Ticketmaster to learn more about seating options and maps.

How will I know if I’ve been granted access to the Registration Sale after I’ve been placed on the waitlist?

If selected, you will receive an email with a unique access code and link to the sale. Access to the sale does not guarantee tickets. Tickets are sold on a first-come, first-served basis. If you’re sent a unique access code and link, you should join the sale as soon as possible.

I’m a real fan – not a bot or reseller. Why didn’t I get access?

Selection is random and not a measure of how big a fan anybody is. There are typically more fans registered than there are tickets available so a limited number of fans get access to the sale, and others must be placed on the waitlist. The number of fans who receive access depends on the number of tickets currently available — this is done to help create a less crowded ticket shopping experience for fans.

Pearl Jam – Even Flow (Official Video)